/* ============================================================
   Portal Design Tokens — Light (default) + Dark
   ============================================================ */

/* Light theme (default) */
:root {
  /* Sidebar — stays dark in both modes (enterprise pattern) */
  --portal-sidebar-from:      #1a3a6a;
  --portal-sidebar-to:        #1a4080;
  --portal-sidebar-width:     260px;
  --portal-sidebar-collapsed: 72px;
  --portal-sidebar-text:      #f8f9fb;
  --portal-nav-link:          #e8edf5;
  --portal-nav-active-bg:     rgba(255,255,255,0.16);
  --portal-nav-active-text:   #ffffff;

  /* Backgrounds */
  --portal-bg:                #f5f7fb;
  --portal-card-bg:           #ffffff;
  --portal-topbar-bg:         #ffffff;
  --portal-chip-bg:           #e3effa;
  --portal-chip-text:         #1a539f;
  --portal-accent:            #1c82c3;

  /* Borders */
  --portal-border:            #e6e9ef;
  --portal-border-light:      #e9ecef;

  /* Text */
  --portal-text:              #3b4a5c;
  --portal-text-muted:        #64748b;

  /* Semantic colours — light (saturated for light bg) */
  --portal-success:           #2f855a;
  --portal-success-bg:        #f0fff4;
  --portal-success-border:    #c6f6d5;
  --portal-warning:           #b7791f;
  --portal-warning-bg:        #fffbeb;
  --portal-warning-border:    #fbd38d;
  --portal-danger:            #c53030;
  --portal-danger-bg:         #fff5f5;
  --portal-danger-border:     #fed7d7;
  --portal-info:              #1c82c3;
  --portal-info-bg:           #e8f4fb;
  --portal-info-border:       #b9dcf2;
  --portal-neutral:           #64748b;
  --portal-neutral-bg:        #f1f5f9;
  --portal-neutral-border:    #e2e8f0;

  /* Spacing (8px base scale) */
  --portal-space-1:           0.25rem;
  --portal-space-2:           0.5rem;
  --portal-space-3:           0.75rem;
  --portal-space-4:           1rem;
  --portal-space-5:           1.5rem;
  --portal-space-6:           2rem;

  /* Border radii */
  --portal-radius-sm:         8px;
  --portal-radius-md:         12px;
  --portal-radius-lg:         16px;
  --portal-radius-pill:       999px;

  /* Shadows (light) */
  --portal-shadow-sm:         0 1px 3px rgba(15,23,42,0.06), 0 1px 2px rgba(15,23,42,0.04);
  --portal-shadow-md:         0 4px 12px rgba(15,23,42,0.08);

  /* Motion */
  --portal-transition:        0.25s cubic-bezier(0.4, 0, 0.2, 1);
}

/* Dark theme */
html[data-theme="dark"] {
  --portal-sidebar-from:      #13151f;
  --portal-sidebar-to:        #0f1117;
  --portal-sidebar-text:      #e2e8f0;
  --portal-nav-link:          #94a3b8;
  --portal-nav-active-bg:     rgba(28,130,195,0.14);
  --portal-nav-active-text:   #6bb8e8;

  --portal-bg:                #0f1117;
  --portal-card-bg:           #1e2030;
  --portal-topbar-bg:         #13151f;
  --portal-chip-bg:           rgba(28,130,195,0.15);
  --portal-chip-text:         #6bb8e8;
  --portal-accent:            #1c82c3;

  --portal-border:            rgba(255,255,255,0.08);
  --portal-border-light:      rgba(255,255,255,0.06);

  --portal-text:              #e2e8f0;
  --portal-text-muted:        #64748b;

  /* Semantic colours — dark (bright on dark bg) */
  --portal-success:           #34d399;
  --portal-success-bg:        rgba(52,211,153,0.10);
  --portal-success-border:    rgba(52,211,153,0.20);
  --portal-warning:           #fbbf24;
  --portal-warning-bg:        rgba(251,191,36,0.10);
  --portal-warning-border:    rgba(251,191,36,0.20);
  --portal-danger:            #f87171;
  --portal-danger-bg:         rgba(248,113,113,0.10);
  --portal-danger-border:     rgba(248,113,113,0.20);
  --portal-info:              #6bb8e8;
  --portal-info-bg:           rgba(107,184,232,0.12);
  --portal-info-border:       rgba(107,184,232,0.24);
  --portal-neutral:           #94a3b8;
  --portal-neutral-bg:        rgba(148,163,184,0.10);
  --portal-neutral-border:    rgba(148,163,184,0.20);

  --portal-shadow-sm:         0 1px 3px rgba(0,0,0,0.4);
  --portal-shadow-md:         0 4px 24px rgba(0,0,0,0.5);
}

/* ============================================================
   Base
   ============================================================ */
body {
  background: var(--portal-bg);
  color: var(--portal-text);
}

.text-muted {
  color: var(--portal-text-muted) !important;
}

hr {
  border-color: var(--portal-border);
  opacity: 1;
}

/* ============================================================
   Bootstrap Button Overrides
   ============================================================ */
.btn-primary {
  background-color: var(--portal-accent);
  border-color: var(--portal-accent);
  color: #fff;
}
.btn-primary:hover, .btn-primary:focus {
  background-color: #1669a0;
  border-color: #1669a0;
  color: #fff;
}

.btn-outline-primary {
  color: var(--portal-accent);
  border-color: var(--portal-accent);
}
.btn-outline-primary:hover, .btn-outline-primary:focus {
  background-color: var(--portal-accent);
  border-color: var(--portal-accent);
  color: #fff;
}

/* Dark-mode-only overrides for secondary/light outline buttons */
html[data-theme="dark"] .btn-outline-secondary {
  color: var(--portal-text-muted);
  border-color: rgba(255,255,255,0.15);
}
html[data-theme="dark"] .btn-outline-secondary:hover,
html[data-theme="dark"] .btn-outline-secondary:focus {
  background-color: rgba(255,255,255,0.08);
  border-color: rgba(255,255,255,0.20);
  color: var(--portal-text);
}

html[data-theme="dark"] .btn-outline-light {
  color: var(--portal-text-muted);
  border-color: rgba(255,255,255,0.15);
}
html[data-theme="dark"] .btn-outline-light:hover,
html[data-theme="dark"] .btn-outline-light:focus {
  background-color: rgba(255,255,255,0.08);
  border-color: rgba(255,255,255,0.20);
  color: var(--portal-text);
}

/* ============================================================
   Bootstrap Form Overrides
   ============================================================ */

/* Focus ring applies in both modes */
.form-control:focus, .form-select:focus {
  border-color: var(--portal-accent);
  box-shadow: 0 0 0 0.2rem rgba(28,130,195,0.25);
}

/* Dark-mode: override bg/border/color */
html[data-theme="dark"] .form-control,
html[data-theme="dark"] .form-select {
  background-color: rgba(255,255,255,0.05);
  border-color: var(--portal-border);
  color: var(--portal-text);
}
html[data-theme="dark"] .form-control:focus,
html[data-theme="dark"] .form-select:focus {
  background-color: rgba(255,255,255,0.07);
  color: var(--portal-text);
}
html[data-theme="dark"] .form-control::placeholder {
  color: var(--portal-text-muted);
}

/* ============================================================
   Input Group Fix (search icon area)
   ============================================================ */
.input-group-text {
  background: var(--portal-card-bg);
  border-color: var(--portal-border);
  color: var(--portal-text-muted);
}

/* ============================================================
   Bootstrap List Group Override
   ============================================================ */
.list-group-item {
  background-color: transparent;
  border-color: var(--portal-border);
  color: var(--portal-text);
}

/* ============================================================
   Sidebar
   ============================================================ */
.portal-sidebar {
  position: fixed;
  top: 0;
  left: 0;
  height: 100vh;
  width: var(--portal-sidebar-width);
  background: linear-gradient(180deg, var(--portal-sidebar-from) 0%, var(--portal-sidebar-to) 100%);
  color: var(--portal-sidebar-text);
  overflow-y: auto;
  z-index: 1030;
  transition: width var(--portal-transition);
  border-right: 1px solid var(--portal-border);
}

.portal-sidebar.collapsed {
  width: var(--portal-sidebar-collapsed);
}

.portal-sidebar.collapsed .nav-link span,
.portal-sidebar.collapsed .portal-sidebar-text {
  display: none;
}

.portal-sidebar.collapsed .portal-nav-label {
  display: none;
}

/* Section labels */
.portal-nav-label {
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--portal-text-muted);
  padding: 0 14px;
  margin-top: 0.75rem;
  margin-bottom: 0.25rem;
}

.portal-sidebar .nav-link {
  color: var(--portal-nav-link);
  border-radius: var(--portal-radius-md);
  padding: 10px 14px;
  display: flex;
  align-items: center;
  gap: 10px;
  height: 44px;
  border-left: 3px solid transparent;
  transition: background var(--portal-transition), color var(--portal-transition);
}

.portal-sidebar .nav-link:hover {
  background: rgba(255,255,255,0.05);
  color: var(--portal-sidebar-text);
}

.portal-sidebar .nav-link.active {
  background: var(--portal-nav-active-bg);
  color: var(--portal-nav-active-text);
  border-left-color: var(--portal-accent);
}

.portal-sidebar .nav-link i {
  font-size: 1.05rem;
}

/* ============================================================
   Topbar
   ============================================================ */
.portal-topbar {
  background: var(--portal-topbar-bg);
  border-bottom: 1px solid var(--portal-border);
  position: sticky;
  top: 0;
  z-index: 1020;
}

/* ============================================================
   Sidebar Toggle Button
   ============================================================ */
.portal-toggle {
  border: 1px solid var(--portal-border);
  background: var(--portal-card-bg);
  border-radius: var(--portal-radius-md);
  width: 40px;
  height: 40px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  color: var(--portal-text);
  transition: background var(--portal-transition);
}
.portal-toggle:hover {
  background: rgba(28,130,195,0.08);
}

html[data-theme="dark"] .portal-toggle {
  background: rgba(255,255,255,0.06);
}
html[data-theme="dark"] .portal-toggle:hover {
  background: rgba(255,255,255,0.10);
}

/* ============================================================
   Overlay (mobile)
   ============================================================ */
.portal-overlay {
  display: none;
  position: fixed;
  inset: 0;
  background: rgba(0, 0, 0, 0.6);
  z-index: 1040;
}

.portal-overlay.active {
  display: block;
}

/* ============================================================
   Main Content Area
   ============================================================ */
.portal-content {
  margin-left: var(--portal-sidebar-width);
  min-height: 100vh;
  width: calc(100% - var(--portal-sidebar-width));
  transition: margin-left var(--portal-transition);
}

.portal-content.collapsed {
  margin-left: var(--portal-sidebar-collapsed);
  width: calc(100% - var(--portal-sidebar-collapsed));
}

/* ============================================================
   Unified Card Component
   ============================================================ */
.portal-card {
  background: var(--portal-card-bg);
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-lg);
  box-shadow: var(--portal-shadow-sm);
}

/* ============================================================
   KPI Stat Card
   ============================================================ */
.portal-stat-card {
  position: relative;
  background: var(--portal-card-bg);
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-lg);
  box-shadow: var(--portal-shadow-sm);
  padding: 1.25rem 1.5rem;
  overflow: hidden;
}

.portal-stat-card::before {
  content: '';
  display: block;
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 2px;
  background: var(--portal-accent);
}

.portal-stat-card--success::before { background: var(--portal-success); }
.portal-stat-card--warning::before { background: var(--portal-warning); }
.portal-stat-card--danger::before  { background: var(--portal-danger); }

.portal-stat-card__label {
  font-size: 0.65rem;
  font-weight: 700;
  letter-spacing: 0.08em;
  text-transform: uppercase;
  color: var(--portal-text-muted);
  margin-bottom: 0.4rem;
}

.portal-stat-card__value {
  font-size: 2rem;
  font-weight: 700;
  color: var(--portal-text);
  line-height: 1;
  margin-bottom: 0.35rem;
}

.portal-stat-card__sub {
  font-size: 0.75rem;
  color: var(--portal-text-muted);
}

.portal-stat-card__icon {
  position: absolute;
  top: 1rem;
  right: 1.25rem;
  font-size: 1.5rem;
  color: var(--portal-accent);
  opacity: 0.5;
}

.portal-stat-card--success .portal-stat-card__icon { color: var(--portal-success); }
.portal-stat-card--warning .portal-stat-card__icon { color: var(--portal-warning); }
.portal-stat-card--danger  .portal-stat-card__icon { color: var(--portal-danger);  }

/* ============================================================
   Semantic Status Badges
   ============================================================ */
.portal-badge {
  display: inline-flex;
  align-items: center;
  font-size: 0.75rem;
  font-weight: 600;
  line-height: 1;
  padding: 4px 8px;
  border-radius: var(--portal-radius-pill);
  border: 1px solid transparent;
  white-space: nowrap;
}

.portal-badge-success {
  color: var(--portal-success);
  background: var(--portal-success-bg);
  border-color: var(--portal-success-border);
}

.portal-badge-warning {
  color: var(--portal-warning);
  background: var(--portal-warning-bg);
  border-color: var(--portal-warning-border);
}

.portal-badge-danger {
  color: var(--portal-danger);
  background: var(--portal-danger-bg);
  border-color: var(--portal-danger-border);
}

.portal-badge-info {
  color: var(--portal-info);
  background: var(--portal-info-bg);
  border-color: var(--portal-info-border);
}

.portal-badge-neutral {
  color: var(--portal-neutral);
  background: var(--portal-neutral-bg);
  border-color: var(--portal-neutral-border);
}

.ticket-billing-loader {
  min-height: 148px;
  display: flex;
  flex-direction: column;
  align-items: center;
  justify-content: center;
  gap: 1rem;
  padding: 0.5rem 0;
  text-align: center;
  color: var(--portal-muted);
}

.ticket-billing-loader__animation {
  width: 84px;
  height: 60px;
  display: flex;
  align-items: center;
  justify-content: center;
  overflow: hidden;
}

.ticket-billing-loader__text {
  max-width: 240px;
  line-height: 1.5;
}

.loader {
  width: 4px;
  aspect-ratio: 1;
  border-radius: 50%;
  color: var(--portal-info);
  box-shadow:
    19px -19px 0 0, 38px -19px 0 0, 57px -19px 0 0,
    19px 0 0 5px, 38px 0 0 5px, 57px 0 0 5px,
    19px 19px 0 0, 38px 19px 0 0, 57px 19px 0 0;
  transform: translateX(-38px);
  animation: l26 2s infinite linear;
}

@keyframes l26 {
  12.5% {
    box-shadow:
      19px -19px 0 0, 38px -19px 0 0, 57px -19px 0 5px,
      19px 0 0 5px, 38px 0 0 0, 57px 0 0 5px,
      19px 19px 0 0, 38px 19px 0 0, 57px 19px 0 0;
  }

  25% {
    box-shadow:
      19px -19px 0 5px, 38px -19px 0 0, 57px -19px 0 5px,
      19px 0 0 0, 38px 0 0 0, 57px 0 0 0,
      19px 19px 0 0, 38px 19px 0 5px, 57px 19px 0 0;
  }

  50% {
    box-shadow:
      19px -19px 0 5px, 38px -19px 0 5px, 57px -19px 0 0,
      19px 0 0 0, 38px 0 0 0, 57px 0 0 0,
      19px 19px 0 0, 38px 19px 0 0, 57px 19px 0 5px;
  }

  62.5% {
    box-shadow:
      19px -19px 0 0, 38px -19px 0 0, 57px -19px 0 0,
      19px 0 0 5px, 38px 0 0 0, 57px 0 0 0,
      19px 19px 0 0, 38px 19px 0 5px, 57px 19px 0 5px;
  }

  75% {
    box-shadow:
      19px -19px 0 0, 38px -19px 0 5px, 57px -19px 0 0,
      19px 0 0 0, 38px 0 0 0, 57px 0 0 5px,
      19px 19px 0 0, 38px 19px 0 0, 57px 19px 0 5px;
  }

  87.5% {
    box-shadow:
      19px -19px 0 0, 38px -19px 0 5px, 57px -19px 0 0,
      19px 0 0 0, 38px 0 0 5px, 57px 0 0 0,
      19px 19px 0 5px, 38px 19px 0 0, 57px 19px 0 0;
  }
}

/* Small circular status indicator */
.portal-status-dot {
  display: inline-block;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  flex-shrink: 0;
  vertical-align: middle;
}

.portal-status-dot--success { background: var(--portal-success); }
.portal-status-dot--warning { background: var(--portal-warning); }
.portal-status-dot--danger  { background: var(--portal-danger);  }
.portal-status-dot--neutral { background: var(--portal-neutral); }

/* ============================================================
   Chip / Badge
   ============================================================ */
.portal-chip {
  background: var(--portal-chip-bg);
  border-radius: var(--portal-radius-pill);
  padding: 6px 12px;
  font-size: 0.85rem;
  color: var(--portal-chip-text);
}

/* ============================================================
   Ticket Status
   ============================================================ */
.ticket-status {
  background: var(--portal-neutral-bg);
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-pill);
  padding: 4px 10px;
  font-size: 0.75rem;
  font-weight: 600;
  white-space: nowrap;
}

/* ============================================================
   Ticket Info Boxes (next action + fieldservice)
   ============================================================ */
.ticket-next-action {
  background: var(--portal-card-bg);
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-md);
  padding: 0.75rem 1rem;
}

.ticket-fieldservice {
  background: var(--portal-card-bg);
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-md);
  padding: 0.75rem 1rem;
}

.ticket-fieldservice__header {
  font-weight: 600;
  font-size: 0.875rem;
  margin-bottom: 0.5rem;
  color: var(--portal-text);
}

.ticket-fieldservice__card {
  margin-top: 0.5rem;
  font-size: 0.875rem;
}

.ticket-fieldservice__line {
  display: flex;
  align-items: center;
  margin-bottom: 0.25rem;
  color: var(--portal-text-muted);
}

.ticket-fieldservice__actions {
  margin-top: 0.5rem;
}

/* ============================================================
   Ticket Conversation Messages
   ============================================================ */
.ticket-message {
  display: grid;
  grid-template-columns: 2rem 1fr;
  grid-template-rows: auto auto;
  column-gap: 0.75rem;
  margin-bottom: 1.25rem;
}

.ticket-message__icon {
  grid-row: 1 / 3;
  display: flex;
  align-items: flex-start;
  padding-top: 0.1rem;
  color: var(--portal-text-muted);
  font-size: 1rem;
}

.ticket-message__meta {
  display: flex;
  gap: 0.75rem;
  font-size: 0.75rem;
  color: var(--portal-text-muted);
  margin-bottom: 0.25rem;
}

.ticket-message__author {
  font-weight: 600;
  color: var(--portal-text);
}

.ticket-message__body {
  font-size: 0.875rem;
  color: var(--portal-text);
  line-height: 1.6;
}

.ticket-message__body p {
  margin-bottom: 0.4rem;
}

.ticket-message__attachments {
  margin-top: 0.5rem;
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.ticket-attachment__image {
  max-width: 200px;
  max-height: 150px;
  border-radius: var(--portal-radius-sm);
  border: 1px solid var(--portal-border);
}

.ticket-attachment__pdf {
  background: var(--portal-neutral-bg);
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-sm);
  padding: 0.5rem 0.75rem;
}

.ticket-attachment__name {
  font-size: 0.8rem;
  font-weight: 500;
  color: var(--portal-text);
  margin-bottom: 0.35rem;
}

.ticket-attachment__pdf-frame {
  width: 100%;
  height: 80vh;
  border: none;
}

/* Billing summary */
.ticket-billing {
  font-size: 0.875rem;
  color: var(--portal-text-muted);
  margin-bottom: 0.5rem;
}

.ticket-billing__line {
  display: flex;
  align-items: center;
  margin-bottom: 0.25rem;
}

/* Fieldservice status animation */
.fs-status {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
}

.fs-status--active .fs-status__indicator {
  animation: pulse 1.5s ease-in-out infinite;
  color: var(--portal-success);
}

@keyframes pulse {
  0%, 100% { opacity: 1; }
  50% { opacity: 0.4; }
}

/* ============================================================
   Trix Editor — Theme-aware styles
   ============================================================ */

/* --- Toolbar (light baseline) --- */
trix-toolbar {
  background: var(--portal-card-bg);
  border-bottom: 1px solid var(--portal-border);
}
trix-toolbar .trix-button-row {
  background: transparent;
}
trix-toolbar .trix-button-group {
  border-color: var(--portal-border);
  background: transparent;
}
trix-toolbar .trix-button {
  background: transparent;
  color: var(--portal-text-muted);
  border-bottom-color: var(--portal-border);
}
trix-toolbar .trix-button:hover,
trix-toolbar .trix-button.trix-active {
  background: rgba(28,130,195,0.12);
  color: var(--portal-accent);
}

/* --- Editor body (light baseline) --- */
trix-editor {
  background: var(--portal-card-bg);
  color: var(--portal-text);
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-md);
  min-height: 120px;
  padding: 0.75rem;
}
trix-editor:focus {
  border-color: var(--portal-accent);
  box-shadow: 0 0 0 0.2rem rgba(28,130,195,0.20);
  outline: none;
}

/* --- Inside .portal-reply-editor: wrapper owns the border --- */
.portal-reply-editor trix-toolbar {
  border-bottom: 1px solid var(--portal-border);
}
.portal-reply-editor trix-editor {
  border: none;
  border-radius: 0;
  box-shadow: none;
}
.portal-reply-editor trix-editor:focus {
  border: none;
  box-shadow: none;
  outline: none;
}

/* --- Dark mode overrides (!important beats CDN inline styles) --- */
html[data-theme="dark"] trix-toolbar {
  background: #252840 !important;
  border-bottom-color: rgba(255,255,255,0.08) !important;
}
html[data-theme="dark"] trix-toolbar .trix-button-row {
  background: transparent !important;
}
html[data-theme="dark"] trix-toolbar .trix-button-group {
  border-color: rgba(255,255,255,0.08) !important;
  background: transparent !important;
}
html[data-theme="dark"] trix-toolbar .trix-button {
  background: transparent !important;
  color: var(--portal-text-muted) !important;
  border-bottom-color: rgba(255,255,255,0.08) !important;
}
html[data-theme="dark"] trix-toolbar .trix-button:hover,
html[data-theme="dark"] trix-toolbar .trix-button.trix-active {
  background: rgba(28,130,195,0.15) !important;
  color: var(--portal-accent) !important;
}
html[data-theme="dark"] trix-editor {
  background: var(--portal-card-bg) !important;
  color: var(--portal-text) !important;
  border-color: rgba(255,255,255,0.08) !important;
}

/* ============================================================
   Reply Editor Layout
   ============================================================ */
.portal-reply-editor {
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-md);
  overflow: hidden;
}

.portal-reply-attachments {
  margin-top: 0.75rem;
}

.portal-reply-attachments-input {
  display: none;
}

.portal-reply-attachments-button {
  display: inline-flex;
  align-items: center;
  gap: 0.5rem;
  padding: 0.4rem 0.9rem;
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-pill);
  background: var(--portal-card-bg);
  color: var(--portal-text-muted);
  cursor: pointer;
  font-size: 0.875rem;
}

.portal-reply-attachments-button:hover {
  background: rgba(28,130,195,0.08);
  color: var(--portal-accent);
}

.portal-reply-attachments-hint {
  font-size: 0.75rem;
  color: var(--portal-text-muted);
  margin-top: 0.35rem;
}

/* ============================================================
   Bootstrap Pagination — Dark override
   ============================================================ */
html[data-theme="dark"] .page-link {
  background: var(--portal-card-bg);
  border-color: var(--portal-border);
  color: var(--portal-text);
}

html[data-theme="dark"] .page-item.active .page-link {
  background: var(--portal-accent);
  border-color: var(--portal-accent);
  color: #fff;
}

html[data-theme="dark"] .page-item.disabled .page-link {
  background: var(--portal-card-bg);
  color: var(--portal-text-muted);
  border-color: var(--portal-border);
}

/* ============================================================
   Bootstrap Modal — Dark override
   ============================================================ */
html[data-theme="dark"] .modal-content {
  background: var(--portal-card-bg);
  border-color: var(--portal-border);
  color: var(--portal-text);
}

html[data-theme="dark"] .modal-header {
  border-bottom-color: var(--portal-border);
}

html[data-theme="dark"] .btn-close {
  filter: invert(1);
}

/* ============================================================
   Icon Circle Utility
   ============================================================ */
.portal-icon-circle {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: var(--portal-neutral-bg);
  color: var(--portal-text-muted);
  border-radius: var(--portal-radius-pill);
  flex-shrink: 0;
}

/* ============================================================
   Ticket Message Body — Dark mode content reset
   ============================================================ */
html[data-theme="dark"] .ticket-message__body {
  color: var(--portal-text);
}
html[data-theme="dark"] .ticket-message__body div,
html[data-theme="dark"] .ticket-message__body p,
html[data-theme="dark"] .ticket-message__body span,
html[data-theme="dark"] .ticket-message__body blockquote,
html[data-theme="dark"] .ticket-message__body table,
html[data-theme="dark"] .ticket-message__body td,
html[data-theme="dark"] .ticket-message__body th {
  background-color: transparent !important;
  color: var(--portal-text) !important;
  border-color: var(--portal-border) !important;
}
/* Preserve code blocks */
html[data-theme="dark"] .ticket-message__body pre,
html[data-theme="dark"] .ticket-message__body code {
  background-color: rgba(0,0,0,0.3) !important;
  color: #e2e8f0 !important;
}

/* ============================================================
   Bootstrap Form Labels — Dark override
   ============================================================ */
html[data-theme="dark"] .form-label,
html[data-theme="dark"] .form-check-label,
html[data-theme="dark"] .form-text {
  color: var(--portal-text);
}
html[data-theme="dark"] .form-check-input {
  background-color: rgba(255,255,255,0.1);
  border-color: var(--portal-border);
}
html[data-theme="dark"] .form-check-input:checked {
  background-color: var(--portal-accent);
  border-color: var(--portal-accent);
}

/* ============================================================
   Responsive — Mobile (< 992px)
   ============================================================ */
@media (max-width: 991px) {
  .portal-sidebar {
    transform: translateX(-100%);
    width: var(--portal-sidebar-width);
    transition: transform var(--portal-transition);
    z-index: 1050;
    box-shadow: 0 12px 30px rgba(0, 0, 0, 0.5);
  }

  .portal-sidebar.mobile-open {
    transform: translateX(0);
  }

  .portal-content {
    margin-left: 0;
    width: 100%;
  }

  .portal-content.collapsed {
    margin-left: 0;
    width: 100%;
  }
}


/* Scoped fix: portal ticket message header/body separation */
.portal-ticket-conversation .ticket-message {
  display: block;
}

.portal-ticket-conversation .ticket-message__header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  margin-bottom: 8px;
  flex-wrap: wrap;
  gap: 0.5rem;
}

.portal-ticket-conversation .ticket-message__meta {
  display: flex;
  align-items: center;
  gap: 0.5rem;
  min-width: 0;
}

.portal-ticket-conversation .ticket-message__icon {
  position: static;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding-top: 0;
}

.portal-ticket-conversation .ticket-message__author {
  font-weight: 600;
}

.portal-ticket-conversation .ticket-message__date {
  font-size: 13px;
  color: #6b7280;
}

.portal-ticket-conversation .ticket-message__body {
  display: block;
  line-height: 1.6;
  margin-top: 6px;
  white-space: pre-line;
  min-width: 0;
  word-break: break-word;
}


/* Scoped fix: ticket overview search + status filter alignment */
.portal-ticket-overview .ticket-filters-bar {
  display: flex;
  gap: 12px;
  align-items: center;
  justify-content: flex-end;
  flex-wrap: wrap;
}

.portal-ticket-overview .ticket-search {
  flex: 1;
  min-width: 240px;
}

.portal-ticket-overview .ticket-status-filter {
  flex: 0 0 auto;
}

.portal-ticket-overview .ticket-filters-bar input,
.portal-ticket-overview .ticket-filters-bar select {
  height: 40px;
}

@media (max-width: 768px) {
  .portal-ticket-overview .ticket-filters-bar {
    flex-direction: column;
    align-items: stretch;
  }

  .portal-ticket-overview .ticket-status-filter {
    width: 100%;
  }
}

/* ─── Portal Table ─────────────────────────────────────── */
.portal-table {
  width: 100%;
  border-collapse: collapse;
  font-size: 0.875rem;
  color: var(--portal-text);
}
.portal-table thead th {
  padding: 0.625rem 1rem;
  text-align: left;
  font-weight: 600;
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.04em;
  color: var(--portal-text-muted);
  border-bottom: 1px solid var(--portal-border);
  background: transparent;
}
.portal-table tbody tr {
  border-bottom: 1px solid var(--portal-border-light, var(--portal-border));
  transition: background var(--portal-transition, 0.15s ease);
}
.portal-table tbody tr:hover {
  background: rgba(28, 130, 195, 0.04);
}
.portal-table tbody tr:last-child {
  border-bottom: none;
}
.portal-table td {
  padding: 0.75rem 1rem;
  vertical-align: middle;
}

/* ============================================================
   Portal Operation Status
   ============================================================ */
.operation-status-item {
  border: 1px solid var(--portal-border);
  border-radius: var(--portal-radius-md);
  padding: 0.9rem 1rem;
  background: var(--portal-card-bg);
}

.operation-status-item__icon {
  width: 2.5rem;
  height: 2.5rem;
  border-radius: var(--portal-radius-md);
  display: inline-flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  font-size: 1.1rem;
}

.operation-status-item__icon--incident {
  color: var(--portal-danger);
  background: var(--portal-danger-bg);
  border: 1px solid var(--portal-danger-border);
}

.operation-status-item__icon--maintenance {
  color: var(--portal-info);
  background: var(--portal-info-bg);
  border: 1px solid var(--portal-info-border);
}

.portal-operation-modal .operation-status-item {
  background: transparent;
}